Frequently Asked Questions

JBCVISION focuses on B2B security camera manufacturing and supply for distributors, importers, system integrators and private-label brands. We support standalone cameras, recorders, complete camera systems and OEM/ODM projects.

Our product range covers IP, PoE, WiFi, 4G/LTE, battery-powered and solar-powered cameras, as well as analog cameras, DVR/NVR recorders and complete security camera systems. Available designs include bullet, dome, turret, pan-tilt, PTZ and multi-lens models.

Tell us your target market, application, network type, power source, preferred App, resolution, camera style and expected order quantity. Our team can help narrow the range and recommend practical configurations for sampling and evaluation.

Many JBC camera housings are available with multiple configurations. The same product design may support different resolutions, sensors, lenses, audio options, network modules or other specifications. We group these under one product family and show the exact model numbers under Available Configurations.

Yes. Depending on the product and project, we can support private-label branding including product logos, model numbers, packaging, manuals and selected firmware or App-related customization. More extensive ODM requirements are evaluated according to the product, development scope and order volume.

Depending on the product and order volume, customization may include logo, model number, packaging, manual, labels, selected firmware settings, App-related requirements and product configuration. Hardware or industrial-design changes are evaluated separately according to the project.

MOQ depends on the model and level of customization. Standard products and samples can usually start with smaller quantities, while custom packaging, firmware, branding or hardware modifications may require a higher MOQ. Send us the model and requirements for an exact quotation.

Yes. Sample evaluation is recommended before bulk production, especially when confirming image performance, App compatibility, network requirements or customized configurations. Typical sample preparation is around 7-15 days depending on the model and customization required.

Compatibility depends on the specific camera, recorder and protocol. Many wired IP products are designed for standard surveillance-system integration, but compatibility should always be confirmed by model before bulk ordering. Send us the camera or NVR model you plan to use and we can help verify the required configuration.

The App depends on the specific product platform and configuration. Different product families may use different App ecosystems, so Apps are not treated as interchangeable. The exact App is listed or confirmed for each model before sampling and bulk production.

4G compatibility depends on the cellular module, supported frequency bands and local carrier network. Tell us the destination country and, if possible, the intended mobile operator. We will confirm the appropriate 4G version before sampling or production.

PoE is well suited to stable wired installations where power and data can run through the network cable. WiFi is useful where local wireless networking is available. 4G/LTE is designed for locations without fixed broadband, while solar-powered models are useful where conventional power is difficult to access. The best option depends on the installation environment and recording requirements.

Both technologies are available in selected product families. PIR models are typically designed around event-triggered low-power operation, while AOV models are intended for applications requiring more continuous monitoring behavior. Availability depends on the specific model and configuration.

Yes. Tell us the required camera count, camera type, resolution, installation environment and recording requirements. We can help match compatible cameras, recorders and system configurations.

Our quality process covers incoming materials, in-process inspection and finished-product checks. Depending on the product, testing may include image and lens performance, network stability, night vision or fill-light performance, App pairing, power and accessory checks, aging tests and environmental testing. Batch orders are checked against the approved configuration before shipment.

Certification availability varies by model and destination market. Tell us the country, sales channel or project requirements, and we will confirm which compliance documents are available for the selected product before ordering.

Yes. We work with B2B customers who require repeat purchasing, product-line continuity and stable batch supply. For ongoing programs, we recommend confirming the approved configuration, packaging and model specifications so repeat orders can be prepared consistently.

Lead time depends on the model, quantity, component availability and level of customization. Standard configurations are generally faster than custom packaging, firmware or hardware projects. We confirm the expected production schedule before the bulk order is finalized.

Yes. We support international B2B shipments and can coordinate with the buyer's nominated freight forwarder in China. Shipping terms, packaging requirements and export arrangements are confirmed according to the destination and order.

We provide technical communication and after-sales support for products supplied by JBC. Warranty terms and the handling process are confirmed according to the product and order agreement. For technical issues, providing the model number, firmware/App information, photos or videos helps our team identify the problem more efficiently.

To receive a more accurate recommendation and quotation, please send us as much of the following information as possible:

• target country or market
• product type
• network connection
• power source
• resolution
• required functions
• preferred App
• estimated quantity
• branding requirements
• certification or project requirements

If you are not sure which model to choose, simply tell us your application and market and we can start from there.